• Cancel Hydrow Digital Basic app-only membership plus icon minus icon
  • Note: This article is not about cancelling your on-Hydrow membership. To pause or cancel your $38/month + tax on-Hydrow membership, log in to billing.hydrow.com to make adjustments. Cancellation f... View More
  • Membership and billing issues plus icon minus icon
  • Declined card If your credit card transaction is being declined when subscribing, please see this article. (For Declined cards while purchasing see here) Error message If you are receiving a differ... View More
  • Hydrow membership card declined plus icon minus icon
  • If your card was declined, or if you saw another error message when entering the payment details for your Hydrow membership on Hydrow's screen, please contact your bank, credit-card company, or oth... View More
  • Does Hydrow come with a free membership period? plus icon minus icon
  • There is no period of free or trial* membership included with a purchase of the Hydrow rower. Hydrow's on-rower membership offers full access to our growing library of live and on-demand workouts w... View More