• Hydrow User Guide (Manual) plus icon minus icon
  • Click the attachment to download a PDF of the Hydrow User Guide (Manual).  View More
  • Why Can't I Find Hydrow App in the App Store? plus icon minus icon
  • The Hydrow App will only show up when browsing on a compatible device.  Make sure you are running a compatible version of iOS navigate to Settings > General > About. Note the "Version" Number on ... View More
  • Tips for placing Hydrow in your home plus icon minus icon
  • WiFi and Power Outlet Tips: Hydrow  comes with a 12ft power cord. Ideally Hydrow should be placed in the same room with to your WiFi router.  You can check your signal strength with another WiFi d... View More
  • What Comes in the Box with Hydrow? plus icon minus icon
  • When you Purchase Hydrow the following items will arrive. Packing list.  1x Hydrow Monitor 1x Hydrow Rower Body 1x Hardware box, Containing: 1x Front feet 1x Hardware Blister Pack 1x 6mm Hex wre... View More
  • How to Use Your Activation Code plus icon minus icon
  •   If your Hydrow purchase came with an activation code for a complimentary membership period (typically only for commercial purchases by fitness dealers, gyms, etc.) then you can use the following ... View More
  • Upright Storage Kit Installation Guide plus icon minus icon
  • Note: Please click on the attachment at the bottom of the page to download the high-quality PDF of this guide. View More
  • Hydrow Quick Start Guide plus icon minus icon
  • The Hydrow Quick Start Guide contains all the information you need to assemble your Hydrow; connect your Hydrow to WiFi; and create your Hydrow account. Click the attachment at the bottom of the pa... View More
  • Wi-Fi Best Practices plus icon minus icon
  • Here are a few additional tips when connecting Hydrow to your wireless network: To ensure good bandwidth and streaming we strongly recommend using a broadband router connected to a high-speed conn... View More
  • What Wi-fi Frequency Should I Connect To? plus icon minus icon
  • Customers often ask: "I have both 2.4Ghz & 5Ghz networks in my home, Which should I use?" Hydrow is capable of connecting to either 2.4Ghz or 5Ghz. Which one provides the best connection will depen... View More
  • Assembling Hydrow plus icon minus icon
  • There is very little assembly required for the Hydrow thanks to its sleek and durable design. We designed the box and packaging with the intention that customers would be able to put it together ... View More
  • How do you Connect to WiFi? plus icon minus icon
  • Hydrow connects to Wifi to download content and updates. Below are the steps for connecting during initial setup of Hydrow and also for changing to a different network (if you get a new router inst... View More
  • How Do I Activate my Hydrow Membership? plus icon minus icon
  • Upon first setting up Hydrow, You will be prompted to enter payment information for your Membership. This step comes directly after creating your user profile. You will need to enter your credit ca... View More
  • What are the Electrical Requirements? plus icon minus icon
  • Hydrow utilizes a standard U.S. 120V electrical power outlet. Because Hydrow uses a electromagnetic resistance mechanism, it must be connected to power at all times to operate correctly.  For more ... View More