Please note that the steps in this article can only be done via the Hydrow companion app on an iOS device. These steps cannot be completed on your Hydrow or via an Android device. (Your photo will ...
The Hydrow Quick Start Guide contains all the information you need to assemble your Hydrow; connect your Hydrow to WiFi; and create your Hydrow account. Click the attachment at the bottom of the pa...
The Hydrow App will only show up when browsing on a compatible device.
Make sure you are running a compatible version of iOS
navigate to Settings > General > About.
Note the "Version" Number on ...
WiFi and Power Outlet Tips:
Hydrow comes with a 12ft power cord.
Ideally Hydrow should be placed in the same room with to your WiFi router.
You can check your signal strength with another WiFi d...
When you Purchase Hydrow the following items will arrive.
1x Hydrow Monitor
1x Hydrow Rower Body
1x Hardware box, Containing:
1x Front feet
1x Hardware Blister Pack
1x 6mm Hex wre...
Activation codes come either from annual membership purchases on our website or when purchasing a bundle deal through a fitness dealer. Purchases through retailers like Best Buy do not come with an...
Here are a few additional tips when connecting Hydrow to your wireless network:
To ensure good bandwidth and streaming we strongly recommend using a broadband router connected to a high-speed conn...
Customers often ask:
"I have both 2.4Ghz & 5Ghz networks in my home, Which should I use?"
Hydrow is capable of connecting to either 2.4Ghz or 5Ghz. Which one provides the best connection will depen...
There is very little assembly required for the Hydrow thanks to its sleek and durable design. We designed the box and packaging with the intention that customers would be able to put it together ...
"Just Row" mode is Hydrow's limited-function mode that can be used without an active membership. This mode provides basic functionality, as described here, and all of its features are available to ...
Hydrow connects to Wifi to download content and updates. Below are the steps for connecting during initial setup of Hydrow and also for changing to a different network (if you get a new router inst...
You can activate your membership right on your Hydrow rower!
Upon first set-up, Hydrow's user interface will guide you to an activation screen. To begin signing-up for the monthly membership subscr...
Hydrow utilizes a standard U.S. 120V electrical power outlet.
(Max): 210W, 2A;
(Avg): 35W (.54A);
(Idle): 5W (50mA)
Because Hydrow uses a electromagnetic resistance mechanism, ...