The Hydrow App will only show up when browsing on a compatible device.
Make sure you are running a compatible version of iOS
navigate to Settings > General > About.
Note the "Version" Number on ...
WiFi and Power Outlet Tips:
Hydrow comes with a 12ft power cord.
Ideally Hydrow should be placed in the same room with to your WiFi router.
You can check your signal strength with another WiFi d...
When you Purchase Hydrow the following items will arrive.
1x Hydrow Monitor
1x Hydrow Rower Body
1x Hardware box, Containing:
1x Front feet
1x Hardware Blister Pack
1x 6mm Hex wre...
If your Hydrow purchase came with an activation code for a complimentary membership period (typically only for commercial purchases by fitness dealers, gyms, etc.) then you can use the following ...
The Hydrow Quick Start Guide contains all the information you need to assemble your Hydrow; connect your Hydrow to WiFi; and create your Hydrow account. Click the attachment at the bottom of the pa...
Here are a few additional tips when connecting Hydrow to your wireless network:
To ensure good bandwidth and streaming we strongly recommend using a broadband router connected to a high-speed conn...
Customers often ask:
"I have both 2.4Ghz & 5Ghz networks in my home, Which should I use?"
Hydrow is capable of connecting to either 2.4Ghz or 5Ghz. Which one provides the best connection will depen...
There is very little assembly required for the Hydrow thanks to its sleek and durable design. We designed the box and packaging with the intention that customers would be able to put it together ...
Hydrow connects to Wifi to download content and updates. Below are the steps for connecting during initial setup of Hydrow and also for changing to a different network (if you get a new router inst...
Upon first setting up Hydrow, You will be prompted to enter payment information for your Membership. This step comes directly after creating your user profile. You will need to enter your credit ca...
Hydrow utilizes a standard U.S. 120V electrical power outlet. Because Hydrow uses a electromagnetic resistance mechanism, it must be connected to power at all times to operate correctly. For more ...