Membership for a Hydrow Rower costs $38 USD/month + applicable tax. Only one paid membership per Hydrow is needed and includes:
Multiple user profiles to let everyone in your household to keep tra...
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For purposes of reimbursement customers often ask how to view a list of all their membership charges.
The best way to see your individual receipts & invoices is:
Visit our billing portal: billing...
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No. Hydrow does not include any complimentary membership or free trial period with purchase. For details on how to set up your subscription after purchase see these articles:
How to Purchase and P...
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Cancellation for this app-only subscription must be done on your iOS or Android device through the device's app store.
You can see a guide from Apple on how to manage your subscriptions here.
The...
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This page offers details on our Digital Basic Subscription and answer some common questions about it. If you are looking for details about the Standard On-Hydrow membership, See this article instea...
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A Hydrow Membership can only be active for one Hydrow Rower at a time. If you purchase two or more Hydrow rowers, you may or may not need a paid membership for each. Read on to clarify your use cas...
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The Hydrow rower is intended to be purchased and used with the Hydrow Membership. Any Hydrow that is being used without an active membership can be used only in "Just row" mode as shown above. The...
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If you would like to change the billing and payment information for your Hydrow membership subscription, you can now do so through our billing site. Please visit billing.hydrow.com
Our Billing Port...
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For Hydrow Owners:
The monthly membership fee for the Hydrow Rower is $38 USD/month (plus applicable tax*) and is typically billed monthly. If you would prefer to pre-pay for a year of membership i...
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Yes, absolutely! Only one paid membership per Hydrow is required, even if you have multiple users in your home who row on it! Your friends and family will all be able to have separate accounts on y...
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Yes! Our "Hydrow Digital Basic Subscription" is an app-only solution which allows access to our On-Demand workout content on your iOS device. See more about that type of subscription here.Please no...
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Membership is an integral part of the Hydrow experience and should not be considered an optional part of purchasing. Everything that makes Hydrow unique, including all of our premium workout conte...
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Stripe is our partner for secure payment processing with your monthly Hydrow Subscription. They are both a well-established and widely-used online payment service. You can find more information abo...
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For Hydrow owners:
We have a no-commitment membership, so you can activate or pause monthly billing of your Hydrow membership whenever you want. Keep in mind that suspending your membership is onl...
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