• Hydrow Order Cancellation Policy plus icon minus icon
  • Hydrow orders that have been placed through our website can be cancelled by Contacting Customer Service via email or phone anytime before they have shipped from our warehouse. Note that orders ship... View More
  • Help with Billing Through Klarna plus icon minus icon
  • If you signed up for installment billing when purchasing your Hydrow from our website, this was done through by our financing partner, Klarna. You can see your remaining balance & statement, manage... View More
  • Is there a Warranty on Accessories? plus icon minus icon
  • Yes. Accessories sold through our website (Mat, Upright Storage Kit, Bluetooth peripherals, etc.) do have a warranty which is covered in the "Accessories" section under our general warranty documen... View More
  • Hydrow Return Policy plus icon minus icon
  • 30-Day Risk Free Home Trial For first-time customers purchasing Hydrow through our website, we are pleased to offer a 30-Day Risk Free Home Trial. With this offer, if you elect to return, you will ... View More