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Hydrow Seat - Removal & Cleaning.
This process is not part of the standard maintenance tasks that we recommend for Hydrow. However, if a seat develops trouble with sliding smoothly, a deeper cleaning may be required. You can follow... -
Does my Hydrow need to be Calibrated?
No. Hydrow's sensors do not require any type of manual calibration in order to report accurate stats. You do not need to calibrate on initial setup and no recalibration should ever be needed though... -
How to Clean and Care for Hydrow
Maintenance, cleaning and upkeep steps for Hydrow are described below: After each row: Clean your Hydrow (especially the seat and handle) thoroughly using a damp cloth. Clean the monitor using w...
Hydrow Owners
Hydrow Owners
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Moving Hydrow
So you're moving? Congrats! But you have a Hydrow rower that needs to move with you: Maybe Hydrow is set up in one home and your family is hiring movers to transport your belongings to a new one! ... -
Is Hydrow Collapsible?
Hydrow is only partially collapsible. Its neck can be collapsed in order to stow the screen down against the body, which is intended for storing Hydrow upright using the upright storage kit access... -
Where Should I Store Hydrow?
Hydrow's sleek, space-saving design may have you placing it as a centerpiece in your family room, bedroom, or den! We simply recommend it be in a dry, indoor, climate-controlled area away from damp... -
How Do I Store Hydrow Upright?
The Hydrow Upright Storage Kit allows you to safely store your Hydrow upright. Once the kit is installed correctly in your home, the upright storage process should take no more than 30 seconds: ... -
Temperatures for Hydrow Storage and Operation
When plugged in and operating, Hydrow should be stored in a room of 32°F to 104°F (0°C to 40°C). The screen should not be in direct sunlight. When not in use, Hydrow may be stored in a room at -4°...
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Hydrow Rowing Glossary
Workout Types You may see these terms used in workout titles or descriptions on Hydrow. Here's a bit of insight into what they mean! Climb These workouts start at a low rhythm num... -
How to Share Your Stats to Strava
Hydrow's new Strava integration works through the iOS companion app. You must download and log into the Hydrow app to use this feature. An equivalent feature is not available for Android users righ... -
Live Rowing Schedule
Unlike live classes on other platforms There is no need to sign-up beforehand for live workouts On Hydrow. You can just hop on your Hydrow and join us for any scheduled live block. You can find wh... -
Pride Rows, Accessible Everyday.
In June & early July 2020 we featured a set of weekly challenge rows to celebrate Pride Month. While that challenge and the chance to earn the 2020 Pride badge have ended, these Pride workouts stil... -
What are the Milestone Rewards?
At certain points in your rowing Journey, Hydrow offers prizes for your accomplishments. Your Hydrow progress screen will only list one goal at a time, but you can see the full list here: The Origi... -
How Do I Find the 5-Minute Assessment Row?
The Assessment Row is a special workout on Hydrow which will help you benchmark your performance and progress by Emailing you your results when you complete it. To find the 5-minute Assessment work...
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"Feed" Tab Shows as Empty (iOS app)
If all parts of the feed, (public, following, and you) are showing as blank in the iOS app, this may be caused by clock settings on your iPhone or iPad,If your device experiences this issue with th... -
How Can I Factory Reset My Hydrow?
There are plenty of valid reasons why you might want to perform a full clear and factory reset of your Hydrow: Changing Hydrow's timezone. To wipe all of your saved network data and perform a fres... -
"Whoops, An error has occurred on our end." Error Message
This is a generic time-out message could appear in a number of different situations: When attempting to either register or log into a user account. When attempting to enter credit card informatio... -
"Email Address Invalid" Error
When creating a new account, there are two things that this error could mean: You may have entered something in the "Email Address" field that is not a correctly formated as an email address (E.g.... -
Message "We no longer support this version of the app."
This error message from our iOS companion app will appear when your current version has become too far out of date. This message only comes up when it is absolutely necessary to upgrade your app ve... -
How Can I Change a Team Name, or Delete My Team?
There is no easy way to do this on Hydrow right now. Adjustments of this type are actually somewhat complicated in our database and it isn't something we offer under normal circumstances. However, ...
