Hydrow Owners
Hydrow Owners
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Where Should I Store Hydrow?
Hydrow's sleek, space-saving design may have you placing it as a centerpiece in your family room, bedroom, or den! We simply recommend it be in a dry, indoor, climate-controlled area away from damp... -
How Do I Store Hydrow Upright?
The Hydrow Upright Storage Kit allows you to safely store your Hydrow upright. Once the kit is Installed correctly in your home, the upright storage process should take no more than 30 seconds: F... -
What temperature should Hydrow be operated and stored at?
When plugged in and operating, Hydrow should be stored in a room of 32°F to 104°F (0°C to 40°C). The screen should not be in direct sunlight. When not in use, Hydrow may be stored in a room at -...
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How Do I Just Row a Certain Time or Distance Without Coaching?
Older rowing machines often had settings to let you row for a selected time or distance. Right now Hydrow doesn't have a simplified mode for rowing based on simple time or distance intervals in thi... -
Holding The Handle (Video)
Find out how to hold Hydrow's rowing handle properly with James to get the most out of your workout. -
Sitting Properly (Video)
Engage your core by learning proper posture and seat positioning with James. -
Demonstrating Rhythm Numbers (Video)
See and feel the difference between rhythm numbers 18 through 38 by rowing together in sync with James. -
Maximizing Your Rowing (Video)
Learn how to go faster without increasing your rhythm or resistance with James. Rather than turning up Hydrow's resistance setting, make sure you're taking advantage of the best rowing form to g... -
How the Leaderboard Works
What is the Leaderboard? The leaderboard helps you compare your performance to others who have done this workout before. It displays their progress alongside yours, listing usernames and how many...
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Hydrow's Screen Wakes Without Being Touched
If you notice Hydrow's screen is waking up when you are not interacting with it, use the troubleshooting in this article. Possible Causes There are normally only three things that could cause the s... -
"Updating Software" Error Message When Starting a Workout.
If Hydrow's main menu loads videos as normal, but you get stuck on the screen shown above when trying to start a workout, this is an indicator that the Hydrow cable on the back of the monitor may ... -
"The team is still out there" Error Message During Live Rows
This message will be shown anytime a scheduled a live row is not available. NOTE: The most likely reason you would see this message on Hydrow is that the Live workout you are trying to join has be... -
"Connecting to Hydrow" Error Message
This error is typically caused if the Hydrow cable behind the monitor is either unplugged or not firmly seated into the port. The error message will appear when trying to begin a row if the screen... -
Membership & Payment issues
See some common problems you can encounter with Hydrow Membership and how to best handle them below: Declined card If your credit card transaction is being declined please see this article. Other E... -
My card was declined when trying to subscribe... what now?
A declined card or other error messages when entering payment info for your Membership will always require that you contact the card issuer (Bank, credit-card company, etc.) to sort out why your tr...
