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What is Hydrow?
Hydrow is the Live Outdoor Reality (LOR)™ rower, created with inclusivity in mind—for anyone, at any level of fitness. Hydrow delivers a live, on-river, outdoor rowing experience at home that engag... -
What's Unique about Hydrow's Technology?
We stream live and on-demand workouts straight to your Hydrow at home or at the gym. In addition to this, Hydrow utilizes electromagnetic, software-driven resistance all within a sturdy, versatile,... -
What is the footprint/ What are the dimensions of Hydrow?
The footprint of the Hydrow is 86″ long by 25″ wide and 47” high (floor to top of screen), so it can fit within extremely close quarters. It can be stored upright with an upright storage kit that... -
What is the Minimum and Maximum Size for Hydrow Users?
The maximum user weight is 375 lbs and it is tested for users with up to a 36” inseam. There is no minimum size or weight for Hydrow. It's one of the most versatile pieces of fitness equipment for ... -
Can I Play Other Content or Watch TV on Hydrow's Screen?
No. Hydrow's monitor is a dedicated device for streaming Live Outdoor Reality™ workout content and rowing statistics only. It is not possible to stream other media, browse the internet, or watch no... -
Is Hydrow Quiet?
Yes. Hydrow utilizes electro-magnetic, software-driven resistance in a sturdy, versatile and sleek design. Because magnetic resistance is a frictionless technology, Hydrow offers a quiet fitness e...
FAQ
FAQ
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What is the Price?
Current pricing for purchasing a Hydrow can always be found on this page. In addition to owning the hardware there is also a $38/month subscription fee for our workout content and other benefits. ... -
How do I Use my Discount Code?
If you have received a special offer you can copy and paste your discount code in the specified area when you begin to checkout on our website. -
Where can I try Hydrow Prior to Purchasing?
The easiest way to try Hydrow out is at one of our dealers! The following is a list of locations which have Hydrow demo models available on the floor for you to try out. This article will be updat...
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Where We Ship
Initially, we are shipping within the lower 48 continental states (U.S.). We are not taking International orders currently but may do so in the future. Please sign up for emails and stay in touch. ... -
Delivery Options
Hydrow ships in a large box; the box is 91" by 33" by 18" and weighs 197 lbs. We can also provide an in-home delivery and setup service if requested during checkout (additional $150). The differen... -
Hydrow Standard (Porch) Delivery Expectations
If you're a soon-to-be Hydrow owner who selected Standard (Porch) Delivery, this article will walk you through what happens next! If you chose the In-Home Assembly delivery option, please see: Hydr... -
Hydrow In-Home Delivery & Assembly Expectations
If you're a soon-to-be Hydrow owner and your order has shipped then this article should walk you through what happens next! Note that these expectations assume you have selected the "In Home Delive... -
Who will be Delivering my Hydrow?
We have partnered with XPO for our final-mile delivery. 10 to 14 days prior to delivery, Hydrow and XPO will both be in touch so you can pick your delivery date and get ready! From there, they will... -
How can I Contact Hydrow's Delivery Partner?
You can reach XPO Logistics at the following number: 1 (844) 742-5976 *Please note that you should only reach out to XPO for concerns on a scheduled delivery that XPO has already contacted you abo...
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What is Included with the Hydrow Membership?
A Hydrow Subscription includes: Daily Live Outdoor Reality (LOR)™ workouts with Hydrow Athletes, including Olympians and World-Class rowers. An ever-growing library of On-Demand rowing workouts sp... -
Is it Possible to Have Multiple Users on the Same Hydrow?
Yes, absolutely! Your friends and family will all be able to have separate accounts registered and use your Hydrow. Stats and progress for each user are saved independently. Only one membership pe... -
Can I Purchase a Membership Without a Hydrow?
We hope to introduce an app-only feature in the future. Currently, the subscription to our video content and work-outs is only available directly on a Hydrow. -
When Can I Cancel my Hydrow Membership?
We have a non-committal membership system so you can activate and deactivate whenever you want!
