Accessories ordered from Hydrow.com will ship separately from your Hydrow.
- We typically email you with a UPS tracking number automatically when these items ship.
- This means that other items you order will arrive either slightly before or slightly after your Hydrow delivery.
If you have not received a tracking number and your item is more than a week overdue, it may be on backorder. Currently the following items are on back order:
For promotional bundle items, please double-check the relevant promotion terms to make sure your order qualifies.
(PLEASE NOTE: Orders placed outside the listed dates for a promotion will not qualify to receive that item..)
If none of the above provides a good answer about where your accessory is, please contact our customer care team.
(OR If you are looking to find the status of your Hydrow Rower delivery, please click here instead. )