What model of headphones are these? We are bundling in the Bose Soundsport Wireless model of headphone as seen on the Bose website here.
When is this deal running? This promotion began on 5/01/2020 at midnight EST and ended 5/18/20 at midnight PST.
Will my order qualify for this deal? Any Hydrow Orders placed on our website during the period of this promotion will automatically include the headphone as well. All orders placed before or after the promotional dates, even slightly, will not qualify.
The Headphones didn't appear in my cart during checkout. Am I still getting them?
Yes, this is normal. This item will not appear in your cart on the website, but will still be sent out as part of your purchase as long as it is made between the relevant dates.
Will the headphones ship with my Hydrow or separately? These headphones will ship separately from your Hydrow and may arrive slightly after your Hydrow delivery. A separate UPS tracking number for them should be provided by email automatically. We're working hard to make sure that every eligible purchase receives the attached promotional item!
Can I get this deal if I purchase through Best Buy, Amazon or another retailer? No. Only purchases made on our sales website, https://shop.hydrow.com/ will qualify for this promotion.
I'm doing Hydrow's 30-day risk-free trial. Would I need to return the headphones too if I decide not to keep Hydrow? - Yes. Absolutely. Any and all promotional items must be returned as part of this policy. Click here for more details