Yes, we are still shipping! Hydrow remains dedicated to our customers and will continue to ship Hydrows as long as we can ensure the safety of our customers and staff.
UPDATE as of 11/30/20
Mostly due to overwhelming holiday demand and not to COVID-19 related safety, we are lengthening our delivery estimates for new orders.
- Hydrow orders will take roughly 6-8 weeks for delivery after you order.
- We are entirely unable to expedite shipments beyond that timeframe.
- If you choose to finance your purchase through Klarna, you may be required to make one or more payments before your Hydrow is delivered.
All of us at Hydrow are grateful that we are still able to serve our customers and community when you need it most. As the situation evolves, we thank you for your patience and loyalty, and will update both our website and our customers should shipping and delivery timelines change in the future.
In-home Delivery & Assembly is still suspended.
Note: This option has been unavailable since March 2020 and will not be returning anytime soon.
To ensure the safety and health of all parties, we cannot offer the option for "In Home Delivery and Assembly" on your order. This may not be added under any circumstances as our delivery partner will not perform this service.
All orders will be shipped using Hydrow's Standard Delivery option. This allows CEVA to perform "no contact" deliveries by leaving your boxed Hydrow at the front door, in a garage, or another safe, dry location outside of your home or building.
Out of an abundance of caution our delivery partner will be maintaining these same safety guidelines until there is a major shift in the dangers posed by the pandemic. This means that In-Home Delivery & Assembly will not be available anytime in the forseeable future. We will update this space when any new information on the topic arises.