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How to Purchase and Pay for the Hydrow Membership

There are currently two options for how to pay the Hydrow Membership fee. You can choose either one when you purchase:

1. Standard Monthly Billing at $38 USD/month + tax*

This is the default option and you do not need to purchase anything through our online store for this. 


To use this method: 

When you receive your Hydrow you will be prompted to enter your Credit Card information on the screen. Once you complete setting up your membership, monthly billing will begin automatically.

If you ever need to update your payment card info, you can do so here.

2. Prepaid Membership Purchase at $456 USD/year + tax*

This is an alternate option for membership payment. There are no extra benefits or discounts to purchasing in this way. This option is most useful for those are intending to gift Hydrow to someone else and want to have membership bundled in with the package. 

To use this method:

  1. Purchase a 1-year Membership from our online store here
  2. An Email will arrive within 3-4 hours containing an activation code for Hydrow
  3. When setting up your Hydrow, choose the Activation code option when asked for payment info. More details here.

Note: Your prepaid membership period begins when the Activation code is used on Hydrow, not at the time you purchase.

Because of the slight delay of up to a few hours between ordering and receiving the code, we usually recommend purchasing this option well before your Hydrow arrives to ensure a smooth experience.

*Taxes on membership are applied based on the billing address of your payment method.

 

Can I convert my existing Hydrow Digital Basic subscription into a full membership for my Hydrow?

Unfortunately, no. This is not possible because our Digital Basic subscription is managed through the app store for your device (Google Play or Apple). You can log in to the Hydrow rower with the same Email, Username, & password that you used in the app to transfer your info and workout history. However the payment info will not transfer. You will need to:

  1. Cancel your digital basic membership through the app store
  2. Log in to the Hydrow rower with your email & password
  3. Set up a new membership and enter your payment info on the screen (see #1 above)

 

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