Normally Hydrow should go to sleep after ~5 minutes of inactivity and turn off the screen. If your screen instead starts playing video when idle, it may have gotten into a demo mode by accident. This is usually caused by a simple software error and restarting Hydrow will correct it.
Steps to Resolve
- Reboot Hydrow by turning off the power switch for 10 seconds. Hydrow's power switch is slightly recessed and located where its front legs meet the main body of the rower.
- If a reboot does not remove this behavior, please Contact Hydrow Customer Care and include the serial # printed on the back of your Hydrow's screen. We will help you sort out this behavior.