For Hydrow Owners:
The monthly membership fee for the Hydrow Rower is $38 USD/month (plus applicable tax*) and is typically billed monthly. If you would prefer to pre-pay for a year of membership in advance, or gift one to someone else, you can do that through our online store. See more details here.
The On-Hydrow membership is applied per machine. This means that with a single membership account, you can create multiple profiles for everyone in your home to use Hydrow! (See Managing Rowing Profiles on your Hydrow)
After setting up Hydrow, connecting to the Internet, and creating your user profile, you will be prompted to activate your membership. This will get you signed-up and connected to all of our online content and included membership benefits.
If you ever need to update the payment card for your membership or see your charge history you can access this through billing.hydrow.com
Can I get receipts for membership payments? (for reimbursement)
Yes! See: How Can I View My Billing History?
Why Am I seeing an amount other than $38 on my statement?
On your card statement charges may be initially authorized for $38, but then the final charge will reflect your total with sales tax. Taxes are assessed based on the billing address for your method of payment.
For Hydrow's iOS/Android App Users:
If you do not own the Hydrow Rower, but wish to engage with our workout content on your mobile device we do have an app-only subscription option. The Hydrow Digital Basic subscription costs $19.99 USD/month (plus applicable tax*) via the App Store. See more details here.
*Taxes on membership are applied based on the billing address of your payment method.