It is not currently possible to access your Hydrow account information, rowing statistics, or racing notifications, etc. from our website.
Right now that information is only accessible directly on your Hydrow's screen or through our iOS companion app. In the near future we plan to make this data available to users via a separate app on their mobile devices. Accessibility via a web browser may also be added in the future.
If you are looking to update your payment card for the membership or change other billing information, please Contact Customer Care for assistance
If you are looking for other information about your recently-placed order and having trouble logging in, please see the steps below:
Unable to log-in on Hydrow.com
Please note that Hydrow.com is our direct sales website only. If you have ordered your Hydrow directly through our website (not through Indiegogo or a 3rd party) you may be able to log in and see your order details and status here. Your login will be the email address you used to place your order. If you have forgotten the password you set you can use the standard password reset interface by clicking here: