This is usually a symptom of slow network transfer rates. Hydrow has an on-board timer which starts and ends the row based on the length of the video. Streaming difficulties during the video (either buffering the stream at the beginning or stopping mid-row to buffer) can sometimes push the video progress a few seconds out of sync with Hydrow's onboard timer.
Possible related symptoms:
- Several moments of black-screen between selecting a row and the video beginning.
- The on-screen timer becomming slightly out-of-sync with the Athlete's performance or instruction in the video.
- The row appears to end a few seconds early, cutting off the tail segment of the video slightly.
What to do:
If you only see this issue once in a long while, this is probably nothing to worry about. Network speed can vary moment to moment depending on usage. However, if you see this problem consistently on all or most rows, start by Troubleshooting Wi-Fi Connectivity