Please also see:
- Click to update your billing information
- Click to pause your membership
- Contact Our Sales Team!
- Hydrow Member Services Global Contact Information
The Hydrow Member Services team is ready to help. Due to increased volume, we are currently replying to all inquiries within 2-3 business days in the order in which they are received. Thank you for your patience and we'll be in touch soon.
To contact our team for help:
- Tap the Feedback button on Hydrow's screen to send us a message that automatically includes a screenshot and logging information from your Hydrow.
- Open a support ticket with our contact form.
- Give us a call at 1-833-499-3769
- Phone support is available 7 days a week: 9am-9pm (Eastern Time)
- If you are calling about a concern with your Hydrow, please be with your Hydrow at the time of the call if possible.
Please choose only one method above to contact us. Sending your inquiry by multiple channels may delay a response.