To learn what to expect during your Hydrow Rower delivery, choose the link that corresponds to the shipping option you selected at checkout:
AIT Worldwide
- To schedule your delivery, you will receive a phone call from AIT within 7-10 business days of receiving your delivery notification email.
- To reschedule an existing delivery appointment, contact AIT at 877-433-4248 between 9 am and 5 pm ET.
- To update your delivery information, including delivery address, please Contact Hydrow Member Services.
Diligent Delivery Systems
- To schedule your delivery, you will receive a phone call from Diligent within 7-10 business days of receiving your delivery notification email.
- To reschedule an existing delivery appointment, contact Diligent by phone or email:
- 713-275-2538 between 9 am and 5 pm ET.
- hydrowteam@diligentusa.com
- To update your delivery information, including delivery address, please Contact Hydrow Member Services.
Allegro Home Delivery
- To schedule your delivery:
- Go to https://allegrohomedelivery.com/, click Track Package, and enter the tracking number from your delivery notification email.
- If you'd prefer to schedule your delivery by phone, you can wait for a call from Allegro within 7-10 business days of receiving your delivery notification email.
- To reschedule an existing delivery appointment, contact Allegro at 833-955-2399 between 9 am and 5 pm ET.
- To update your delivery information, including delivery address, please Contact Hydrow Member Services.