Upon first setting up Hydrow, You will be prompted to enter payment information for your Membership. This step comes directly after creating your user profile. You will need to enter your credit card in this step, either to begin monthly billing or to validate an activation code if you received one. (such as by purchasing a prepaid year of membership on our website)
Please note that Hydrow is not typically sold with any free membership through our website or through retailers like Best Buy. Some fitness dealer purchases will bundle in a complimentary membership period and in this case it would appear as a separate line-item on your invoice. Contact the point of purchase if you are not sure.
Credit cards are processed securely through our payment partner Stripe
- How to Use Your Activation Code
- How to Purchase and Pay for the Hydrow Membership.
- What is Included with the Hydrow Membership?
If you are having difficulty with payment or activation please see Membership & Payment issues