Note: Hydrow ships in a large box; the box is 91" x 33" x 18" and weighs 197 lbs. The box is clearly branded with the Hydrow logo on all sides.
If you order from our website there are two options for your Hydrow delivery:
If you choose Hydrow's Standard Delivery option:
- the carrier will deliver your boxed Hydrow to the first dry, safe area they find immediately outside the front entrance to your home.
- You are not required to be present for delivery.
- You are not able to choose your specific delivery day.
- see additional details about what to expect in this article
Once it arrives, you can follow our easy guide to Assembling Hydrow yourself
If you choose Hydrow's In-Home Assembly option:
- The carrier will contact you to schedule a delivery date where you will be home and able to receive it.
- On the day of delivery, the delivery team will carry & place your Hydrow in your room of choice and assemble the hardware for you.
- A signature is required at the time of delivery.
- see additional details about what to expect in this article
Want to change your selection?
If you already purchased a Hydrow and want to upgrade your delivery to In-Home delivery and setup, this may be possible. Please contact our Customer Care team for assistance.